Contact Us / Shipping + Returns
QUESTIONS OR CONCERNS?
Click on our chat window on the bottom right and someone should be with you shortly. You can also shoot us an email at firstname.lastname@example.org
Orders typically ship within two business days after order is received.
Shipping costs are calculated based on the weight of package and the destination's distance from our studio in South Carolina. We currently ship with USPS.
We offer free domestic shipping on orders over $50 USD. Free shipping will automatically be applied to your order upon reaching the minimum required amount. Free shipping minimum must be met before taxes and after discounts are applied.
Notice of Shipment emails with tracking number are sent once your order is processed. Allow up to 24 hours for USPS to update the tracking number in their system.
If you receive a product from us that appears to be damaged or defective, contact us immediately at email@example.com. We will gladly exchange damaged orders reported within 48 hours of delivery. Please include photos of the damaged product.
Discount codes may not be combined with other discount offers or promotions. Discount will be applied before shipping, handling, and tax. Some exclusions may apply. Offer may not be applied to previous purchases.
REFUNDS & EXCHANGES
To protect the integrity of the products in our warehouse, we do not accept returns or exchanges. Products that have left our warehouse cannot be accepted back, as this may compromise the quality of our stock and possibly lead to distribution of counterfeit products. Like this, we ensure that all products in our stock are authentic and of the highest possible quality.